Privacy Policy

This policy explains how we process personal data when you subscribe to and use the FutureComplete API via Microsoft Azure Marketplace and when you interact with inait.ai

• Account/admin data: name, work email, company, subscription/tenant identifiers provided by Microsoft.

• Subscription & usage: subscription key, plan, status, quota, API call counts.

• API request data (payload): the content you send to the API, including files/records, and model outputs.

• Technical logs: timestamps, IP address, user agent, endpoint, status/latency, error traces.

• Support data: messages and contact details you send us.

• Website analytics: limited analytics and necessary cookies on inait.ai. API endpoints set no cookies.

• Provide and operate the API; authenticate, authorize, and bill.

• Secure the service, prevent abuse, and debug incidents.

• Improve and evaluate models and service quality.

• Communicate about service status, updates, and policy changes.

• Comply with legal and contractual obligations.

We store payloads to process your requests and for troubleshooting. We may also use payloads and derived outputs to evaluate, tune, or improve our forecasting models and service. If you need more information you can request clarifications by emailing contact@inait.ai.

• Contract performance to deliver the API.

• Legitimate interests for security, service improvement, and analytics.

• Legal obligations where applicable.

• Consent for optional communications.

• For account/admin, subscription, telemetry, and support data we act as controller.

• For API payloads we act as processor; customers are controllers of the data they submit.

• Sub‑processors: Microsoft Azure (compute, storage, API Management). Additional sub‑processors, if any, will be notified before use.

• Marketplace: necessary information shared with Microsoft for provisioning and billing.

• Legal: disclosures required by law.

We do not sell personal data and do not share it for advertising.

Data may be processed in Azure regions we select. If transferred outside Switzerland/EEA/UK, we rely on appropriate safeguards such as Standard Contractual Clauses.

• Account & subscription data: for the subscription term + 24 months.

• API payloads: up to 30 days by default for operations and improvement, unless you request earlier deletion or a different term is contractually agreed.

• Logs/telemetry: up to 90 days, longer if needed for security or legal reasons.

• Support tickets: up to 24 months.

Encryption in transit and at rest, Azure RBAC, network isolation, secrets management, and audit logging. Access to payloads is restricted to authorized personnel for support, security, and improvement.

Where applicable you may request access, correction, deletion, restriction, portability, or object to processing. Email contact@inait.ai. We may verify identity and will respond within the timelines required by law.

Do not submit special-category, health, or payment card data unless you have a lawful basis and a written agreement with us covering such data. You are responsible for notices and consents to your end users.

The service targets business users and is not intended for children.

We will post updates here and revise the “Last updated” date at the top of this page.